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Telegroup-Primus Global Access Telecard®

Telegroup's Global Access Telecard combines a wide array of enhanced features, with very a stable platform, international origination from over 40 countries, and exceptional Rates to make it the finest calling card in the industry.

The Cardless Card

The Global Access Telecard is a new type of calling card called a "cardless card." Instead of sending customers a plastic card and a separate wallet-sized booklet of card instructions, the GA Telecard is a combination cardwith Telegroup's four-color image on the front panel. Subsequent panels contain dialing instructions, a speed dial directory, and international access numbers for over 40 countries.

The cardless card conveniently folds up to the size of a plastic card and is printed on special high quality Tyvek that is extremely durable, flexible, and light weight. Every new cardholder receives a welcome letter that includes theircard credit limit, authorization code, mail box number, salesperson's name and the number for local customer service (if available). 

The authorization code is not printed on the cardless card, however, thereare special areas for the user to write the card number. The welcome letter tells the customer to write down only the first seven or eight numbers of the authorization code and to memorize the last few digits to reduce the possibility of fraudulent use.

Features

  • Sequential Dialing—Allows additional calls without hanging up or re-dialing.
  • Speed Dialing—Gives up to 75 (01-75) codes for frequently called numbers.
  • Voice Mail—Allows others to leave you messages.
  • Message Delivery—Allows you to leave messages for other people including broadcast messages to other card holders.
  • Call Conferencing—Allows up to six people to conference on a call.
  • Call Forwarding—Allows calls for you to be forwarded to a designated number.
  • Call Completion—Attempts to deliver your message four times an hourfor six hours if the number you called is busy or does not answer.
  • Fax Store and Forward—Allows someone to send you a fax that is stored in the card platform until you call in and have it forwarded to a fax number you designate.
  • Pager Notification—Notifies your pager when someone leaves you amessage or fax (U.S. and Canada only).
  • Re-dial—Allows you to re-dial the last number you called with only a 1-digit entry.
  • Voice Prompts in 15 Languages—Provides Arabic, Cantonese, Dutch,English, French, German, Hebrew, Italian, Japanese, Korean, Mandarin,Portuguese, Russian, Spanish and Vietnamese
  • Special Faxback—Lets you receive a fax of the current rates,international access numbers, dialing instructions and costs.
How To Use Features for new accounts that can't wait until mailed card arrives.

Service Charges, Billing Increments, and Directory Assistance

  • No service or bong charges on any calls.
  • Calls within the U.S. are flat rated at 19¢/minute.
  • Billing increments are 30/06 for calls with U.S. origination (including AK,HI, PR, VI) and 60/60 for calls with all other origination (including Canada).
  • U.S. Directory Assistance is billed at 70¢ per call in the U.S.(International Directory Assistance is not available).

Billing and Minimums

GA Telecard calls are combined with all other Telegroup services on a singleinvoice. There are no monthly fees or minimums. If a customer does order onlythe GA Telecard, Telegroup will invoice the customer when cumulative usage amounts exceed $50.

Card Limits

The default limit is $250 per card, per month if your order does not specify a limit. The maximum limits on card balances are:
  1. Initially, cards can go out with a maximum limit of $1000 and cannot beincreased until the customer has paid 3 invoices.
  2. After 3 paid invoices, an individual card can have up to a $2,000 balance.
  3. Anything higher than $2,000 will need special approval from Telegroup.
Orders for multiple cards will have the same limit on each card unless you clearly specify different limits for particular cards.

Credit Limit Warning Prompts

There are two warnings at 60 and 30 seconds as a card's credit limit is approached. When the card's limit is reached, the call is disconnected. The customer may call Telegroup Customer Service at any time and request an increase in the card's limit as long as it falls into the permissible range. The customer will be asked a few questions to determine ownership of the card.

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