Presented By

Global Access Direct France
(Global Access 3088)

Select the link for the information you want:

• What is Global Access 3088 Service
• How the Service Works
• Customer Instructions
• More Global Access 3088 Details
• RATES  (requires you have the Free  make sure you download "Acrobat Reader".)

What is Global Access 3088 Service?

Global Access 3088 (GAD France) is the implementation of our new generation of switching technology. It is a direct dial-through service for customers outside the Paris area. This means the customer does not have to hang up when placing a long-distance call, giving transparent access to our service.

NOTE: Per the Telegroup France office, if the customer lives within the Paris area, then the customer should use GAD Paris (more cost-effective).

Return to Top of Page

How the Service Works

1. The customer dials the local access number 3088 from a touch-tone telephone.
2. If the CLI/ANI is delivered and recognized by the switch as being registered, the customer hears a bong tone and is prompted to dial the destination number. The prompt says, "Please enter the country code and number you wish to call followed by the pound key."
3. If the CLI/ANI is not registered and therefore not recognized by the switch, the customer is prompted for his or her authorization code. The prompt says, "Please enter your authorization code." After entering the 10-digit authorization code, the customer is prompted to dial his or her destination number.
4. After entering the destination number, the customer hears a recording saying, "Thank you for using Telegroup. Please hold while I connect your call." The call is then completed via Telegroup's international switching network.

Return to Top of Page

Customer Instructions

1. Dial 3088 from a touch-tone telephone.
2. If a registered CLI/ANI is delivered, skip to step 4.
3. If a registered CLI/ANI is not delivered, or if you are calling from a non-registered phone (e.g. pay phone), dial your 10-digit authorization followed by the pound (#) key.
4. Dial the country code, plus the destination number, followed by the # key.
5. Press ## (pound key twice) to make additional calls.
6. Press #* (pound key and star key) to disconnect a call.

Return to Top of Page

More Global Access 3088 Details

1. Global Access 3088 will not function when placing calls from a mobile phone. Instead, customers can use Global Access Mobile. Call customer service for more details.
2. Each CLI or PIN will have a monthly usage limit. If no limit is specified on the order, Telegroup will automatically default to a 250 USD limit. When the customer reaches the usage limit, the line will not work until it is reset. Limits are reset on the 20th day of each month.
3. Billing increments are 30/06.
4. Charges start when the party being called answers the call.
5. The account code feature is not available.
6. If a destination call is already in progress, another call cannot be initiated with the same PIN code.
7. Telegroup will apply 17.5% Value Added Tax (VAT) to all invoices.
8. Invoices are generated each month. Customers may receive two invoices, one for Global Access 3088 and another if using other GA services.
9. Calls are rated in FF and customers are billed in FF.
10. France Customer Service is available by calling 0800-333-999.

Return to Top of Page

© 1998 Telegroup, Inc. All Rights Reserved.